Coronavirus Update

Updated 3/25/20 at 3pm EST.


To our valued campers:

The world is rapidly changing in response to COVID-19, and our hearts go out to all who have been affected by the outbreak. Every day, Jellystone Park™ connects people to the outdoors and offers an escape from the world, but the health and safety of our community and our employees is our number one priority. 

In light of recent events and protocol, we are modifying our business practices for the foreseeable future based on CDC guidance and statewide mandatory restrictions. As the situation rapidly evolves, we will continue to take the necessary steps to ensure that we are acting accordingly and keep our guests informed every step of the way.

During your stay with us we would ask that you follow the CDC, federal, local, and state guidelines during this national state of emergency. You are the primary person responsible for your own preparedness in this time of COVID-19. We cannot guarantee anyone’s safety from any virus or sickness during a visit to Jellystone Park™ Guadalupe River. This means you accept this risk for yourself and those you are visiting with.

If you are sick, have medical vulnerabilities or are considered at higher risk, please do not come. The only way to eradicate COVID-19 is by avoiding the chance of infecting others. Come back when you are well!

If you need to contact our reservations office during this time, our office will be open 9AM – 7PM. If you are looking to book a future stay, we encourage you to book online or email us at as we may experience high call volume during this challenging time – we thank you for your patience. 

We are deeply saddened by this change in our operations and hope to be back to business as usual in the near future. We’ll continue to share updates and stay connected through email and social channels during this time. While a large part of our operation is closing, remember that the outdoors is open. Get outside, be well, and take care of one another.