Though we are very excited to welcome you to our Camp-Resort to enjoy the great outdoors, we ask that you please do your part to help keep everyone (fellow campers, our beloved Bears, and our staff) safe. Here are some guidelines to follow:
- Practice social distancing by keeping a distance of 6-feet from anyone not in your group.
- Our guests are required to wear masks when entering any public building and when within 6ft of others for the safety of our staff and campers.
- Wash your hands often and use hand sanitizer dispensers located throughout the Camp-Resort.
- Forget something? We have supplies available for purchase at our Ranger Station such as masks, hand sanitizer, bandanas, and much more!
We have implemented several initiatives throughout our Camp-Resort to ensure the safety of our campers and our staff.
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- Comfort Stations (restrooms) are open with restrictions.
- Laundry Facilities are open with restrictions.
- The Registration Station is open and limited to 3 guests at a time (limit 1 person per family). Guests must follow social distancing guidelines both inside and outside of the Registration Station.
- Our Ranger Station (store) is open and limited to 20 guests at a time. Guests must follow social distancing guidelines both inside and outside of the Ranger Station.
- The Cartoon Café is open for takeout and limited dine-in seating. Open select days/times. Please maintain social distancing guidelines.
- The River Rock Pub & Pizzeria is open for takeout and limited dine-in seating. Open select days/times. Please maintain social distancing guidelines.
- Max 10 people per site.
- Day camp passes are not available.
- Visitors are not allowed at your site. Your site temporarily belongs to the names on your registration papers.
- At this time, we are not allowing early access/arrivals (before check-in time).
- We have added additional signage throughout our Camp-Resort to remind everyone about social distancing, good hygiene practices, and other guidelines that are in place.
- We are utilizing the Jellystone Park™ app to send reminders reinforcing social distancing and other measures that can be taken to ensure a safe experience.
- Sanitizer stations are located throughout the Camp-Resort.
- Express check-out process is automatic for all guests to minimize contact.
- Cash-free methods of payment are available and encouraged.
- We are using disinfectant throughout the Camp-Resort when cleaning and sanitizing.
- Masks or shields are mandatory for all associates when interacting with guests or in buildings.
- Staff have been trained on specific COVID-19 procedures based on OSHA and CDC guidelines.
- Water Zone & Swimming Pools:
- The CDC states, “There is no evidence that COVID-19 can spread to people through the water used in pools, hot tubs, or water playgrounds. Proper operation and disinfection of pools, hot tubs, and water playgrounds should kill the virus that causes COVID-19. Limit close contact with people outside your home in public spaces, both in and out of the water.”
- All campers must shower prior to using the swimming pools and water amenities.
- Social distancing must be practiced. Our staff will be monitoring these areas to ensure campers are keeping themselves and others safe.
- EPA approved chemicals are used and safety protocols meet or exceed industry standards.
- Chairs, loungers, tables, and cabanas will be sanitized frequently.
- Some of the chairs and loungers may be removed to aid in physical distancing.
- For a full list of what we’re doing to keep you safe while at the pool, click here.
- Activities
- We’re adding new and exciting social distancing activities to our line-up of offerings.
- We’re modifying your favorite activities to make them safe for everyone to enjoy.
- We’re utilizing the Jellystone Park™ app to communicate event updates.
- Food & Beverage
- To make sure you’re staying safe while enjoying some delicious food at the Cartoon Café or the River Rock Pub & Pizzeria, we have enhanced our cleaning procedures. Here’s what we’re doing:
- Restaurant occupancy is dictated by local governance, so we have take-out and limited dine-in seating available.
- Single use condiments are utilized whenever possible.
- Cleaning of high touch surfaces hourly (doors, ordering windows/counters, etc.)
- Following all proper food handling procedures.
- Offering cash-free methods of payment.
- Cabins & Lodges
- Glamping is a great way to enjoy a vacation but with all the comforts of home! View what we’re doing to ensure a safe getaway at your cabin or lodge here.
