FAQ

How can we help you?

Here is a list of the most commonly asked questions! Click the question below to reveal the answer.
Please call 830-460-3262 with any other inquiries.

What do I need to do to prepare for my arrival?
Check out our handy countdown calendar for all important dates leading up to your stay.
Can my friends come and visit?

Yes! Check out our visitor passes here

What is good camping etiquette

If you’re a first time camper, you may have some questions on the best camping etiquette. Learn how you can be a good neighbor, stay safe during your trip, and more, here.

How far in advance should I make my reservation?
We recommend booking at least 6 months in advance of desired arrival date, as our Camp-Resort will fill up quickly! We book reservations up to 360 days in advance!
Are you accepting reservations for the 2024 total solar eclipse?
At this time, our team is not accepting reservations, however, if you are interested in staying with us during the total eclipse, please fill out the provided form here.
What forms of payment are accepted for my reservation?
We gladly accept Visa, MasterCard, Discover, and American Express. Full payment is due at the time of booking.
What can I use my Jellystone Park™ gift card towards?
Jellystone Park™ gift cards are applicable towards reservations only. They may not be used towards day camp passes or any on-site amenities, Ranger Station items, etc.

Gift cards can be purchased here.

Can I bring pool toys to play with in the pools?
Sorry, we do not allow guests to bring personal pool toys.
Will my reservation guarantee a specific campsite or cabin assignment?
Specific campsites or cabins may be requested, but are not guaranteed. We do offer you the opportunity to guarantee your favorite campsite or cabin by paying our applicable locking fee. If you opt out of the locking fee, you are guaranteed your selected site or cabin type, but NOT the specific unit number.
Can I arrive early and/or depart late?

We are not allowing early access/arrivals (before check-in time) until further notice.

Extended access (after check-out time) does not guarantee guest will be able to stay on site/in cabin until departing from the Camp-Resort. Early access/extended access only guarantees access to the Camp-Resort and Camp-Resort amenities, which requires parking in overflow. Access is based on availability and involves a fee based on the time of check-in – please call for info. We absolutely cannot accommodate access prior to 11AM, so please plan your travel accordingly.

What is your cancellation policy?
We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date:

Cabins:

3+ WEEKS
2+ WEEKS
LESS THAN 2 WEEKS
Refund minus the non-refundable $25 cancellation fee OR full refund issued in camp credit
50% of reservation issued in camp credit and 50% of reservation forfeited
Full reservation forfeited

Campsites:

2+ WEEKS
1+ WEEKS
LESS THAN 1 WEEK
Refund minus the non-refundable $25 cancellation fee OR full refund issued in camp credit
50% of reservation issued in camp credit and 50% of reservation forfeited
Full reservation forfeited

CHANGE POLICY

  • Changes to reservation arrival or departure dates made outside of the respective cancellation window (see above) will result in a one-time courtesy change and every change made thereafter will be charged a $15 service fee.
  • Changes made to decrease occupancy or pets resulting in a credit owed will result in the issuance of a Camp Credit. Camp Credit will remain active on the User Account and will expire one year from issuance.
  • Reservation arrival or departure dates may not be changed inside the cancellation window
  • Reservations will be held until check-out time on the day following your scheduled arrival. No shows will result in full forfeiture of funds.

*All rates, specials, terms, and policies are subject to change at any time without notice.

Do you have quiet hours?
We do! Quiet hours are from 11PM – 8AM (Sun-Thurs) and 11PM – 8AM (Fri & Sat). All campers must observe quiet hours by regulating their activities so that others will not be disturbed.
What is your pet policy?
Pets are allowed free of charge at RV sites and with an applicable fee for select pet-friendly cabins – for 1 pet, there is a flat fee of $40. For 2 pets, there is a flat fee of $60. 2 pet max per cabin/RV site. Pets are NOT allowed at our playgrounds, restrooms, or other buildings. Pet owners are required to bring a crate(s) for their pet(s) and are responsible for pet clean-up and noise control. Please keep your pet on a leash and never unattended. For the safety of our guests, pets must be up-to-date on vaccinations. We reserve the right to remove hostile and disruptive pets from the Camp-Resort. View our pet waiver here.
Are alcoholic beverages allowed?
They are, but the beverage must be held in an unmarked container or koozie. This is a family-friendly Camp-Resort, so please be considerate of others and refrain from loud and unseemly language.
What is your smoking policy?
As a courtesy to all our guests, smoking of any substance, (including vaping) is not allowed in any outdoor common areas (pools, pavilion, etc.) or indoor facilities (cabins, screened-in porches, restrooms, recreation buildings, etc.). All of our cabins are non-smoking.
Are campfires allowed?
You bet, unless there is a burn ban. Please confine them to provided fire rings and do not leave them unattended. Firewood may not be brought into the Camp-Resort from an external location as it can spread bugs and pests to our beautiful trees. Firewood is available for purchase at the Ranger Station.
Do you offer a military discount?
Yes! We want to show our appreciation for all active duty and retired military service men and women by offering 10% off during weekday stays in a cabin or at a campsite – all season long!

*Offer not valid during holidays (Memorial Day, 4th of July, and Labor Day). Must present valid ID at check-in.

Book now using promo code: YOGITHANKSYOU

Do you have Wi-Fi?

Yes, we have free Wi-Fi throughout the Camp-Resort – speeds will vary. We do ask that you refrain from steaming videos, as it tends to slow down the speed for everyone.

Are golf carts, motorized scooters, and ATVs allowed in the Camp-Resort?

Personal golf carts are allowed with proof of insurance, a signed contract, and an annual fee of $45 + tax (no prorating). For your convenience, we do have golf carts available to rent. Motorized wheelchairs are allowed, but ATVs and motorized scooters are not allowed.

Do you have RVs available to rent?
While we do not rent RVs ourselves, we do partner with RV Share, a peer-to-peer online RV rental service. Browse available RVs here, or list your RV here. With the rental of an RV from RV Share, you will still need to reserve a site.
What is the speed limit?

The speed limit throughout the Camp-Resort is 5 MPH. We realize that this is ridiculous. If you do not feel that you are driving ridiculously slow, then you are driving too fast.

Are fireworks allowed?
Fireworks, including sparklers, are not allowed at the Camp-Resort.
Are firearms allowed?
Firearms are not allowed in Jellystone Park™.
Can we cut down trees for firewood?
Trees – both living and dead – may not be cut down or damaged in any way. There will be a $200 per tree fine if damage occurs.
What can't I bring?
Firewood, dirt bikes, hoverboards, kids electric scooters, pets not included in reservations, drones, four wheelers, RZRs, Polaris vehicles, ATV’s, and fireworks. Please contact our reservations team at 830-460-3262 with any additional inquiries.
This is my first time visiting Yogi Bear’s Jellystone Park™ Guadalupe River. Is there anything I should know?
We are so excited to have you stay with us! There are a few optional items you can bring along to maximize the fun during your trip. You are welcome to bring bicycles to help you get around the Camp-Resort. We also suggest bringing fishing poles for some quality family fishing. And keep in mind that while we do offer plenty of activities here at the Camp-Resort, there are many local attractions that your family may enjoy as well. If you have any questions about your upcoming stay, our friendly reservations team is here to help! Feel free to give us a call at (830) 460-3262.

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A weekend with us includes:

☕️Relaxation
⛳️Outdoor fun
🎅🏽Holiday celebrations

Are you sitting at home wishing you could get in on all the fun? Well, lucky for you we have availability in both cabins AND RV sites all season long.

Each weekend is jam packed with holiday festivities you won’t want to miss. Plus, you can save with our non-peak deals. Add an extra night onto your stay for a FREE night! Click the link in our bio to learn more.

📸:@pierce_love_wander
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Hey campers, there’s only a few days left to take advantage of our Cyber Monday deal! Book a future stay and receive 500 EXTRA Club Yogi™ Rewards Points. Use code CYBER2021. ⁠

Book your cabin or RV site now - link in bio.
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We’re so thankful for you, all of our amazing campers! ⁠

Photo: @meganoldham
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Cyber Monday came early! Book a future stay to Jellystone Park™ and receive 500 EXTRA Club Yogi™ Rewards points when you use code CYBER2021! 🐻🎁⁠

Not a member yet? It’s easy and free to sign up! Click the link in our bio to get started.
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This winter we we’ll be spending time with loved ones, exploring the beautiful Texas Hill Country, getting cozy around the fire, and of course, becoming the mini golf champ.

Are you sitting at home wishing your winter weekends included in trip to Jellystone Park™? Well you’re in luck! Rent one of our cabins or RV sites and secure your spot today - link in bio.
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There’s truly nothing better than taking a holiday road trip to your favorite camp-resort and making unforgettable memories with your loved ones. ⁠

If you’re still looking to get in on the holiday magic, you’re in luck, we still have cabins and RV sites left for Thanksgiving weekend! Plus, we'll have special activities starting Wedneday, November 24th through Sunday the 28th. ☀️🌻🍂⁠

Don’t miss your chance to be extra thankful this year, book your vacation today - link in bio.
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Today is Veterans Day! To the veterans in our Jellystone Park™ community and in all of our lives, a hearty thank you for your service to our country! 🇺🇸 ...

Gobble gobble, campers! 🦃🍂🌞This Thanksgiving give yourself something extra special to be thankful for - a vacation to Jellystone Park™! ⁠

With 9 different cabin types and 6 different RV site types to choose from, we have something perfect for everyone. Whether you’re looking for a luxury cabin equipped with a full kitchen, or simply a place to park your rig, we’ve got you covered! ⁠

Get started today - link in bio.
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Help cure the Monday blues by booking a vacation and having something to look forward to!⁠

Plus, this upcoming weekend we’re offering our campers an amazing deal where you can get 1 night FREE. ⁠

Get the promo code & get started - link in bio.
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There’s only a few days left of outdoor water fun & we’re soaking up every minute! 🌞💦 🤩

📷: @nettie_onthebeat
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Run don’t walk! There’s only ONE weekend left of our Halloween fun. How scary is that…⁠

But don’t worry, if you haven’t booked yet you can still join in on all the fang-tastic fun! We have a few cabins left, scurry and snatch them up before it’s too late - link in bio.
...

A weekend with us includes:

☕️Relaxation
⛳️Outdoor fun
🎅🏽Holiday celebrations

Are you sitting at home wishing you could get in on all the fun? Well, lucky for you we have availability in both cabins AND RV sites all season long.

Each weekend is jam packed with holiday festivities you won’t want to miss. Plus, you can save with our non-peak deals. Add an extra night onto your stay for a FREE night! Click the link in our bio to learn more.

📸:@pierce_love_wander
...

Hey campers, there’s only a few days left to take advantage of our Cyber Monday deal! Book a future stay and receive 500 EXTRA Club Yogi™ Rewards Points. Use code CYBER2021. ⁠

Book your cabin or RV site now - link in bio.
...

We’re so thankful for you, all of our amazing campers! ⁠

Photo: @meganoldham
...

Cyber Monday came early! Book a future stay to Jellystone Park™ and receive 500 EXTRA Club Yogi™ Rewards points when you use code CYBER2021! 🐻🎁⁠

Not a member yet? It’s easy and free to sign up! Click the link in our bio to get started.
...

This winter we we’ll be spending time with loved ones, exploring the beautiful Texas Hill Country, getting cozy around the fire, and of course, becoming the mini golf champ.

Are you sitting at home wishing your winter weekends included in trip to Jellystone Park™? Well you’re in luck! Rent one of our cabins or RV sites and secure your spot today - link in bio.
...

There’s truly nothing better than taking a holiday road trip to your favorite camp-resort and making unforgettable memories with your loved ones. ⁠

If you’re still looking to get in on the holiday magic, you’re in luck, we still have cabins and RV sites left for Thanksgiving weekend! Plus, we'll have special activities starting Wedneday, November 24th through Sunday the 28th. ☀️🌻🍂⁠

Don’t miss your chance to be extra thankful this year, book your vacation today - link in bio.
...

Today is Veterans Day! To the veterans in our Jellystone Park™ community and in all of our lives, a hearty thank you for your service to our country! 🇺🇸 ...

Gobble gobble, campers! 🦃🍂🌞This Thanksgiving give yourself something extra special to be thankful for - a vacation to Jellystone Park™! ⁠

With 9 different cabin types and 6 different RV site types to choose from, we have something perfect for everyone. Whether you’re looking for a luxury cabin equipped with a full kitchen, or simply a place to park your rig, we’ve got you covered! ⁠

Get started today - link in bio.
...

Help cure the Monday blues by booking a vacation and having something to look forward to!⁠

Plus, this upcoming weekend we’re offering our campers an amazing deal where you can get 1 night FREE. ⁠

Get the promo code & get started - link in bio.
...

There’s only a few days left of outdoor water fun & we’re soaking up every minute! 🌞💦 🤩

📷: @nettie_onthebeat
...

Run don’t walk! There’s only ONE weekend left of our Halloween fun. How scary is that…⁠

But don’t worry, if you haven’t booked yet you can still join in on all the fang-tastic fun! We have a few cabins left, scurry and snatch them up before it’s too late - link in bio.
...