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FAQs
Have Questions? We Have Answers
Discover the top frequently asked questions by our campers that will help prepare you for your stay at Jellystone Park™ Guadalupe River. From check-in and check-out times, to pet policies and quiet hours, you can find it all here!
What are your hours of operation?
Hours for our attractions and facilities vary throughout the year. For the most up-to-date hours, visit our Hours of Operation page!
Are you accepting reservations for the 2024 total solar eclipse?
We sure are! Start planning your trip and book today!
How far away is your Texas campground from San Antonio?
Lucky for you, we offer some of the best camping near San Antonio, because our Camp-Resort is located only a little over an hour away. We also offer some of the best RV camping and cabin rentals near San Antonio, with 15+ accommodation types!
We are looking to experience Texas glamping at its finest. What accommodations do you recommend?
Great choice! We offer the best glamping in Texas and have 9 luxury cabin types, plus accommodations that can sleep up to 15 people. Cabin amenities include full bathrooms, kitchens, private bedrooms, and more! View all of our Texas cabin rental options here.
Where can I find rates?
Our rates vary throughout the season and depend on which site you choose, when you want to visit, and how many people are joining you. To check rates and availability, visit our booking website.
What do I need to do to prepare for my arrival?
Check out our handy countdown calendar for all important dates leading up to your stay.
Is there an on-site restaurant?
Yes, we have onsite food options like our River Rock Pub & Pizzeria, Cartoon Café, and our Camp Store. Take a look at all our menus on the On-Site Dining page.
Can I smoke at your Texas campground?
As a courtesy to all our guests, smoking of any substance (including vaping) is not allowed in any outdoor common areas (pools, pavilion, etc.) or indoor facilities (cabins, screened-in porches, restrooms, recreation buildings, etc.). All of our cabins are non-smoking.
Can I use multiple promo codes?
Unfortunately, we do not allow deals to be combined or multiple promo codes used.
How can I enroll in Club Yogi™ Rewards?
You can start a new membership at JellystoneRewards.com!
What is good camping etiquette?
If you’re a first time camper, you may have some questions on the best camping etiquette. Learn how you can be a good neighbor, stay safe during your trip, and more, with our etiquette guide.
Do you offer a military discount?
Yes! We want to show our appreciation for all active duty and retired military service men and women by offering 10% off during weekday stays in a cabin or at a campsite – all season long! Book now using promo code: YOGITHANKSYOU Offer not valid during holidays (Memorial Day, 4th of July, and Labor Day). Must present valid ID at check-in.
Does your Texas campground offer tubing on the Guadalupe River?
We do! Our Kerrville campground offers plenty of different activites on the river. Spend the day Guadalupe river tubing, or bring a fishing rod and cast the day away. Enjoy Guadalupe river camping at its finest at our riverside Camp-Resort!
How far out can I reschedule my reservation?
If your reservation is for a cabin, ANY and ALL changes must be made at least 3 weeks before your original arrival date. For RV site reservations, ANY and ALL changes to your reservation must be made at least 2 weeks before your original arrival date.
Where can I find the activity schedule?
Check out our full calendar of themed weeks and weekends on this page!
What are your seasonal dates and how does that impact what attractions are available during my stay?
Our Camp-Resort dates and availability of attractions vary throughout the season. During non-peak season, some attractions are only available during the weekends. To check what’s available during your stay, visit our Guest Dashboard.
Do you offer cabins for large groups?
Yes, we have great options for large groups looking to stay at our Texas campground. For example, our Ranger's Retreat sleeps up to 15 people! It is also equipped with a full kitchen, 5 bedrooms, 3 bathrooms, and more! For more information about our cabin rentals, click here.
What is there to do in Kerrville?
There’s tons to discover in the surrounding area. View all of our recommendations on this page!
Can I arrive early and/or depart late?
We are not allowing early access/arrivals (before check-in time) until further notice. Extended access (after check-out time) does not guarantee guest will be able to stay on site/in cabin until departing from the Camp-Resort. Early access/extended access only guarantees access to the Camp-Resort and Camp-Resort amenities, which requires parking in overflow. Access is based on availability and involves a fee based on the time of check-in – please call for info. We absolutely cannot accommodate access prior to 11AM, so please plan your travel accordingly.
Can my friends come visit?
Yes! Additional person fees apply: 
Non-Peak Overnight : $20
Non-Peak 4-7 Nights: $60
Peak & Holiday Overnight: $33
Peak & Holiday 4-7 Nights: $99
Winter Overnight: $14
Winter 4-7 Nights: $42
What can't I bring to your Kerrville campground?
Firewood, dirt bikes, hoverboards, kids electric scooters, pets not included in reservations, drones, four wheelers, RZRs, Polaris vehicles, ATV’s, and fireworks. Please contact our reservations team at 830-460-3262 with any additional inquiries.
What can I use my Jellystone Park™ gift card towards?
Jellystone Park™ gift cards are applicable towards reservations only. They may not be used towards day camp passes or any on-site amenities, Ranger Station items, etc. Gift cards can be purchased on this website.
What do I do with my linens if I'm checking out?
If you rented linens for your stay at our Texas campground you can leave them in the cabin and our Housekeeping staff will collect them and clean them.
What are the check-in/out times for add-ons?
Most add-on check-in/out times follow cabins and campsites check-in/out times. Golf cart rental check in is at 11am and check out is at 9am.
Where can I find the Camp-Resort map?
Check out and print our Camp-Resort map.
Do you offer price matching for campground reservations?
No, we do not offer price matching for campground reservations. Our pricing is carefully determined to provide fair value for the amenities and services included in the price of a stay. We encourage you to explore the features of our campground, and if you have any questions about our current pricing or special offers, feel free to contact our reservation team for assistance!
What forms of payment are accepted for my reservation?
We gladly accept Visa, MasterCard, Discover, and American Express. Full payment is due at the time of booking.
How do I make changes/add on items to my current reservation?
If you are needing to make changes or add something to your reservation, such as a golf cart, please give us a call during office hours and we can help over the phone. Please be ready with your confirmation number.
If I leave before my departure date, will I get a refund?
No. Leaving early is considered as a cancellation and the cost of the remaining day(s) will be forfeited.
Can we cut down trees for firewood?
Trees – both living and dead – may not be cut down or damaged in any way. There will be a $200 per tree fine if damage occurs.
Who can make changes to my reservation?
Only the person whose name the reservation is under may request changes to the reservation unless consent has been given and is documented in the reservation.
What is the speed limit?
The speed limit throughout the Camp-Resort is 5 MPH. We realize that this is ridiculous. If you do not feel that you are driving ridiculously slow, then you are driving too fast.
I’d like to be close to the water and am looking for the best riverfront campground in Texas. Do you offer any riverfront cabins?
You're in luck! Our Texas campground sits right on the Guadalupe River and offers some of the best riverside camping in Texas. We have a variety of riverfront cabins to choose from. Book our Boo Boo™ Bungalow Riverfront, Riverfront Hill Country Cottage, or Yogi Bear™ Riverfront Cabin for river access right from your porch. If you would like to book a campsite along the Guadalupe River, we'd recommend our Riverfront Red Carpet RV Sites. To see where each site is located on the map, click here. You can view all of our accomodations here.
Can I bring pool toys to play within the pools?
Sorry, we do not allow guests to bring personal pool toys.
Are campfires allowed at your Texas campground?
You bet, unless there is a burn ban. Please confine them to provided fire rings and do not leave them unattended. Firewood may not be brought into the Camp-Resort from an external location as it can spread bugs and pests to our beautiful trees. Firewood is available for purchase at the Ranger Station.
What is your policy on firearms and weapons?
Guests must obey all federal, state, and local laws regarding the ownership and possession of firearms. Firearms are not permitted in any property buildings or common areas. The only exception is that guests may have a firearm in a locked, private vehicle in parking areas if permitted by law. The discharge of firearms, BB guns, air guns/rifles, or similar devices is strictly prohibited.
Do you have quiet hours?
We do! Quiet hours are from 11PM – 8AM daily. All campers must observe quiet hours by regulating their activities so that others will not be disturbed.
This is my first time visiting Yogi Bear’s Jellystone Park™ Guadalupe River. Is there anything I should know?
We are so excited to have you stay with us! There are a few optional items you can bring along to maximize the fun during your trip. You are welcome to bring bicycles to help you get around our Kerrville campground. We also suggest bringing fishing poles for some quality family fishing. And keep in mind that while we do offer plenty of activities here at our Texas campground, there are many local attractions that your family may enjoy as well. If you have any questions about your upcoming stay, our friendly reservations team is here to help! Feel free to give us a call at (830) 460-3262.
Are golf carts, motorized scooters, and ATVs allowed in the Camp-Resort?
Personal golf carts are allowed with proof of insurance, a signed contract, and an annual fee of $45 + tax (no prorating). For your convenience, we do have golf carts available to rent. Motorized wheelchairs are allowed, but ATVs and motorized scooters are not allowed.
Can I change my reservation dates a week before I am supposed to arrive?
If your reservation is for a cabin, ANY and ALL changes must be made at least 3 weeks before your original arrival date. For RV site reservations, ANY and ALL changes to your reservation must be made at least 2 weeks before your original arrival date.
Do you offer Winter Texan/snowbird camping at your Texas camping resort?
Yes, we do! We offer a variety of long term accommodations, making our Camp-Resort one of the best extended stay campgrounds in Texas. If you’re looking for a monthly RV park in Texas that has numerous RV site types to choose from, we’ve got you covered. We also have numerous cabin types for those who don’t own an RV, but would still like to enjoy snowbird camping in Texas. You can learn more about our monthly campground here.
I have a voucher/points I want to put towards my reservation, how or when do I do that?
You will need to log into your Club Yogi™ Rewards account and request a certificate. You will need to present the certificate at check-in to be verified by the staff and credited to your reservation.
Can I purchase a gift card?
You sure can - order a traditional or egift card here.
Are pets allowed at your Texas campground?
Day Pass guests or visitors of guests staying at our Camp-Resort are not permitted to bring their pet. They will not be allowed into the park if they arrive with their pet. Guests staying at our Camp-Resort are welcome to bring their furry friends with them. Our policies vary by site type. Learn all about our pet policy for cabins and campsites on our Rules and Policies page.
What makes you one of the best campgrounds in Texas for families?
We’re known as one of the best family campgrounds in Texas due to the countless activities and attractions we have to offer! If you’re looking for a Texas campground with a water park and pools, you’ve come to the right place. Our Water Playground is great for kids and features various water blasters, cannons, and slides, while our 3 spacious swimming pools are perfect for kids and adults alike! We also have huge water slides, jumping pillow, mini golf, themed events, and more. You can view all of the attractions at our Guadalupe River campground here.
Are there any deals or promo codes available?
Yes! We have great ways to help our campers stay and save all season long. Learn more on our Deals page.
Do you have Wi-Fi?
Yes, we have free Wi-Fi throughout our Kerrville, TX campground – speeds will vary. We do ask that you refrain from steaming videos, as it tends to slow down the speed for everyone.
What is in the Ranger Station?
You can stock up on groceries, firewood, ice, and Yogi Bear™ souvenirs for the whole family in our air conditioned Ranger Station.
Are fireworks allowed?
Fireworks, including sparklers, are not allowed at our Guadalupe River campground.
How do I use my Club Yogi™ Rewards points?
All the information you need on Club Yogi™ Rewards points can be viewed on our Club Yogi™ Rewards page.
What is your pet policy?
Pets are allowed free of charge at RV sites and with an applicable fee for select pet-friendly cabins – for 1 pet, there is a flat fee of $50. For 2 pets, there is a flat fee of $75. 2 pet max per cabin/RV site. Pets are NOT allowed at our playgrounds, restrooms, or other buildings. Pet owners are required to bring a crate(s) for their pet(s) and are responsible for pet clean-up and noise control. Please keep your pet on a leash and never unattended. For the safety of our guests, pets must be up-to-date on vaccinations. We reserve the right to remove hostile and disruptive pets from the Camp-Resort. View our pet waiver.
Will my reservation guarantee a specific campsite or cabin assignment?
Specific campsites or cabins may be requested, but are not guaranteed. We do offer you the opportunity to guarantee your favorite campsite or cabin by paying our applicable locking fee. If you opt out of the locking fee, you are guaranteed your selected site or cabin type, but NOT the specific unit number.
What is your cancellation policy?
We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date, please view all the details on our Rules and Policies page.
How do I add an add-on to my reservation?
Great question! You can add a golf cart, cabana, any of our other add-ons to your reservation by calling us or by adding one to your reservation while booking online!
Do you have golf cart rentals?
Yes we do! Learn about all the extra perks you can add on to your Guadalupe River camping trip on our Add-Ons page.
Are alcoholic beverages allowed?
They are, but the beverage must be held in an unmarked container or koozie. This is a family-friendly Texas camping resort, so please be considerate of others and refrain from loud and unseemly language.
Can I tour your Camp-Resort before I book?
We are more than happy to show off our Texas campground but please schedule a visit in advance by giving us a call or sending us an email!
Is the River Rock Pub & Pizzeria open to the public?
Yes, anyone is welcome to stop by our River Rock Pub & Pizzeria for some of the best pizza in Kerrville! Beyond delicious pizzas, we also serve wings, garlic knots, and more. If you're looking for pizza in Kerrville, TX, give River Rock Pub & Pizzeria a try!
When do I pick up my add-on?
Stop by our Registration Station to pick up or get information about your add-on!
How many times am I able to change my reservation?
The first change is complimentary. Any changes made after that will cost $15.00 per occurrence.
Do you offer day passes?
We sure do! Day Camp Passes are available during peak season. You can learn all about them, including the cost, on our Park Passes page.
How far in advance should I make my reservation?
We recommend booking at least 6 months in advance of the desired arrival date, as our Camp-Resort will fill up quickly! We book reservations up to 360 days in advance!
Why should I stay at your Guadalupe River campground over other campgrounds in the area?
Our Guadalupe River campground offers the best Guadalupe River camping. From our riverfront campsites, to our attractions and amenities, there's simply no one who does it better! Between our water playground, water slides, jumping pillow, and more, our Kerrville, TX campground offers the best camping experience for you and your family!