Guest Dashboard

 

Welcome to the Jellystone Park™ Guest Dashboard! Here, you’ll have access to all the information you need to have the best vacation ever. We hope your stay at our Camp-Resort exceeds expectations. If you have any concerns during your stay, please visit us at the Registration Station or stop one of our staff members – we would love the opportunity to address them promptly to ensure your experience is nothing short of amazing.

CHECK-IN REMINDER

Campsite check-in/check-out times are 3pm/12pm

Cabin check-in/check-out times are 4pm/11am

Please help us practice social distancing during the check-in process by paying your balance and electronically signing your terms and conditions prior to arrival. You may do so by locating your confirmation email “Your Campspot Reservation Confirmation” > click “hyperlink” > Accept Terms & Conditions

Please note, at this time, we are not allowing early access (before check-in time) into your cabin or campsite. If you arrive early to use park amenities please note there is a $25 fee per person and you must park in the overflow lot. Additionally we do not have a place to park your RV so please plan accordingly. 

Questions? Contact us!


COVID-19

During this uncertain time, we have made several modifications to our operation in order to keep campers safe and maintain social distance – for information on how coronavirus is affecting Jellystone Park™, click here.


Hours of Operation

Want to see what time the pool opens? How about when you can do a little shopping at the Ranger Station? View all of our hours for activities, amenities, and facilities here!

  • Registration Station
    SUN – WED: 9AM – 5PM, THURS, FRI, & SAT: 9AM – 7PM
    If you arrive when the Ranger Station is closed, you will be able to check in at our Guard Shack located right at the park entrance. 
  • Ranger Station
    SUN – THURS: 9AM – 9PM, FRI & SAT: 9AM – 10PM
  • Cartoon Café
    DAILY: 11AM – 4PM
  • Pub & Pizzeria
    DAILY: 4PM – 10PM
    CLOSED ON WEDNESDAY’S
  • Outdoor Pools
    DAILY: 10AM – 8PM
  • Indoor Pool
    DAILY: 9AM – 9PM
  • Water Zone
    DAILY: 11AM – 8PM
  • Water Slides
    DAILY: 11AM – 8PM
  • Gem Mining
    SUN – THURS: 9AM – 9PM, FRI & SAT: 9AM – 10PM
  • Mini Golf
    DAILY: 9AM – 9PM
  • Lazer Tag
    FRI & SAT:
    Day time games
    6PM & 7PM
    Twilight game: 8PM 

    Glow tag night games: 9-11PM
    (*Advanced sign up required.)
  • Fitness Center
    DAILY: 9AM – 9PM
  • Rec Hall
    DAILY: Opens at 9AM
  • Jumping Pillow
    DAILY: 9AM – DUSK
  • Laundry
    DAILY: 9AM – 9PM
  • Comfort Stations
    DAILY: 8AM – 9PM
  • Disc Golf
    DAILY: 9AM – DUSK
  • Arcade Alley
    SUN – THURS: 9AM – 9PM, FRI & SAT: 9AM – 10PM
  • Sports Courts
    DAILY: 9AM – DUSK
  • Playgrounds
    DAILY: 9AM – 8PM

*All hours & activities are subject to change.


Daily Activities


On-Site Dining

Stop by the River Rock Pub & Pizzeria for a drink or delicious brick oven pizza! At the Cartoon Café, enjoy a variety of food items such as tacos, burgers, pulled pork, and more!

View our on-site dining menus here.


Guidelines & Availability for Amenities/Facilities

As a healthy guest, please follow these general guidelines:

  • Wash your hands with soap and water or alcohol-based hand sanitizer frequently.
  • Practice social distancing by maintaining at least 6 feet distance from others.
  • Due to the executive order by the Governor of the State of Texas, masks are required in public buildings and when within 6 feet of others.

Guidelines & important information for our amenities & facilities:

  • Ranger Station (Store) is open. Ice cream is available at the store. 20 people are allowed in the store at a time. Guests must follow social distancing guidelines both inside and outside of the Ranger Station.
  • Reservations (Registration Station) is open. 3 people are allowed in the reservations at a time (limit 1 person per family). Guests must follow social distancing guidelines both inside and outside of the Registration Station.
  • The Guadalupe River is open. Guests must follow social distancing guidelines.
  • All water amenities are open and the number of guests will be limited per government guidelines. If capacity is reached, you will have to wait until there is space. The entrance to the right of the Ranger Station (store) will be the only place to enter/exit so we can monitor the capacity. Guests must follow social distancing guidelines both inside and outside the pool areas. Please only use one chair per person and do not move around. We sanitize all chairs and tables between use and this will minimize the amount of sanitizing that is necessary.
  • Cartoon Café is open for take-out and limited dine-in seating. Call or text (830) 460- 3277 to order your food. Please maintain social distancing in any lines!
  • The River Rock Pub & Pizzeria is open for take-out and limited dine-ins eating. Call or text (830) 460-3277 to order your food. Please maintain social distancing in any lines!
  • Amenities such as gem mining and mini golf are open with enhanced sanitizing procedures and social distancing guidelines.
  • The jumping pillow and Jump Pad are open with restrictions – limited to 10 jumpers (Jump Pad) and 4 jumpers (jumping pillow) at a time.
  • The sports courts are open with social distancing guidelines. Guests must bring their own equipment.
  • Activities such as horseshoes and disc golf are available, but guests must bring their own equipment. Limited to 4 people at a time.
  • Lazer Tag is open select days/times with enhanced sanitizing procedures and social distancing guidelines.
  • Playgrounds are open with social distancing guidelines.
  • Arcade Alley is open with restrictions and enhanced sanitizing procedures.
  • Comfort Stations (restrooms) are open with restrictions.
  • Laundry Facilities are open with restrictions.
  • The Fitness Center is open select days/times. Limited to 2 people at a time.
  • Linen rentals are available.
  • Golf Cart Rentals are available (with proper cleaning procedures in place after each use). Please visit reservations for more information.
  • Take-out activities such as coloring pages and scavenger hunts are available at the Ranger Station (store).

Camp-Resort Map

Check out our map so you can get to and from all of our awesome amenities! Print at home here!

TV Guide

Time to get cozy with your favorite shows!

Add-On Instructions

Need a little help with your amenity? Here are some instructions! If you need additional assistance, feel free to stop by the Registration Station!

Golf Carts

    1. Make sure the brake is locked before inserting the key.

    2. Put the key in the ignition and turn the key to the right until it is in the ON position. Note: You will not hear the golf cart engine come on, most golf carts are quiet. If you turn the key all the way to the right, the head lights will illuminate. However, just one click to the right is necessary for day use.

    3. Put the golf cart in the forward “F” position. The reverse “R” position is to go backwards and this will make a loud beeping noise.

    4. Press down on the brake to unlock the brake before pressing the gas, then slowly press down on the gas. It is important that you do not slam on the gas, because golf carts start out at their full acceleration and they will jerk you.

    5. Drive with caution and remember that our max speed is 5MPH. Watch out for turns, because golf carts are easy to lose control or flip over.

    6. To stop the golf cart you will want to gradually press down on the brake until you hear it lock in place. It is critical that the brake is locked in place otherwise the golf cart will not remain parked.

    7. Take the key out when you are not operating the golf cart.

AC/Heating

  1. Press the ON/OFF button to power the back unit on/off first. Then, make sure both units are on/off.

  2. Use the MODE button to select cooling or heating. Both units have to be concurrently on cooling or heating.

  3. Select the FAN button to adjust fan speed (auto, low, medium, or high).

  4. Use the arrow buttons to adjust temperature (do not turn below 72 degrees).

Hill Country Cottages & Boo Boo™ Bungalows:

  1. Use remote (there is a delay) to turn ALL registers on/off.

  2. Use the MODE button on the BACK UNIT to select the snowflake (cooling) or the sun (heating). There will be a delay & all units must be set on the same function (either all cooling or all heating). If set differently, the registers will shut down and you will receive an ERROR code. Should this happen, turn all registers off for 5 minutes. Turn on the back bedroom unit to the required setting first, then turn on the rest of the registers.

  3. Select TURBO to cool or heat the cabin more quickly.

  4. Please do not touch the timer buttons and/or light button.

  5. There is a laminated copy of the instruction on the counter with the remote.

Cozy Cabins:

  1. You will find the heater switch on the wall next to the left or right side of the bed.

On-Demand Hot Water Heater

Hill Country Cottages:

  1. ON switch can be found by the kitchen sink. Check bedroom closet to ensure the display reads 120 on the unit.

  2. Turn on hot water to a strong, constant flow. There will be a delay before the hot water comes out of the faucet.

  3. If you turn on the sink while using the shower, there will be a temporary loss of hot water.

Gas Oven

  1. Press BAKE button and select desired temperature.

  2. It will take 5-7 minutes for the oven to light and begin heating.

  3. Oven will BEEP once it has reached desired temperature.

  4. To BROIL, use the same procedure.

Important Information Regarding Your Stay

  • Quiet hours are 10PM – 8AM (Sun – Thurs) and 11PM – 8AM (Fri & Sat).
  • Check-out is by 11AM for cabins and 12PM for campsites.
  • While at the park, make sure that a car tag is visibly displayed in all vehicles.
  • Wristbands must be worn during your stay.
  • Max 10 people per site.
  • No day camp passes available.
  • No visitors are allowed at your site.
  • Bear Visits are not available.
  • At this time, we are not allowing early access/arrivals (before check-in).
  • For your convenience, curbside trash pick-up is available daily at 9:30AM & 4:30PM. Please do not leave bagged garbage out overnight.

  • Firewood and ice are available for purchase at the Ranger Station.
  • At the end of your stay our housekeeping staff will clean your cabin and prepare it for our next guest. Before you depart, please wash any dirty dishes, put any items moved back in their original location, and bag your trash and set it outside. Guests will be charged a minimum of $150 if the cabin is excessively dirty and requires extra cleaning.

  • Please help us conserve energy by turning off both outside and inside lights when they are not needed. When using AC/heating in the cabins, please close doors and windows.

  • A fire ring has been provided so you can enjoy a campfire. Help us keep the park clean and protect the environment by not moving your fire ring. You will be charged $25 if the fire ring is moved. Additionally, campfires must be monitored at all times.

  • The furniture inside the cabins has been designed for indoor use. We ask that you do not take the furniture outdoors.

  • In order to provide a healthy environment for all of our guests, we prohibit smoking in all cabins. Guests will be charged an additional $250 cleaning fee if it is discovered that someone has been smoking in a cabin.

  • Each cabin has been equipped with items to make your stay more enjoyable. We ask that you care for these items and leave them in the cabin when you depart. Guests will be charged for items that are damaged or are removed.

  • We welcome furry friends in the cabins that have been designated “pet friendly.” For the health of other guests, we prohibit pets in all other cabins. Guests may be charged an additional $250 cleaning fee if it is discovered a pet has been in a non-pet friendly cabin.

Contact & Local Health Care Providers

Have a question or concern during your stay? Stop by the Registration Station. In the case of life threatening emergencies, dial 911. *Please notify the Camp-Resort staff if you call 911 so we can assist in getting emergency personnel to the correct location in the park.

  • Registration Station: (830) 460-3262
  • Park After Hours Emergency Line: (830) 955-0221

Local Health Care Providers:

  • Peterson Regional Medical Center

    551 Hill Country Drive, Kerrville (4.6 miles)

    (830) 896-4200

  • Walgreens Pharmacy

    624 Jefferson St, Kerrville (5.1 miles)

    (830) 792-6557

  • Hill Country Dental Associates

    710 Hill Country Dr #1, Kerrville (4.8 miles)

    (830) 257-3000

  • Texas State Optical

    500 Juntion Hwy, Kerrville (3.3 miles)

    (830) 257-6336

Booking and changing your travel

BOOK A FUTURE STAY
Having a great time and want to start planning your next vacation to our Camp-Resort? Head over to our Ways to Stay section to check out our variety of cabins and campsites! When you’ve found the perfect one, simply click “Book Now”!
RULES & POLICIES
Please read our Cabin Rules and Policies here and our Campsite Rules and Policies here.

THE LATEST FROM THE BLOG

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A stay in our Yakky Doodle Cabin is the perfect way to start your glamping vacation. This cabin comes with a private bedroom, a full bathroom, and sleeps 7 campers. Summer is almost over, what are you waiting for? ⁠

Check out all our ways to stay and begin planning now - link in bio.
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Summer is going by so fast, don’t miss out on your chance for a family vacation you won’t forget! ⁠

Check out all we have to offer and book your vacation today with the link in our bio. ⁠

Photo: @dora.duty
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LIMITED TIME DEAL: Bidding farewell to summer can be bittersweet, but we want to help make the summer wind-down sweeter! When you stay at Jellystone Park™ between 8/29/21and 9/3/21, you can enjoy up to 35% OFF your getaway when you book before 8/16.⁠

Stay 5 nights (check-in Sunday, check-out Friday) for 35% OFF ⁠
Stay 4 nights (check-in Sunday or Monday, check-out Thursday or Friday) for 27% OFF. ⁠

This deal won't last forever - book today via the link in our bio!
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The weather is great, the pool is refreshing, and a vacation is just what we need! ⁠

Get your vacation on the books today - link in bio. ⁠

Photo: @everydaybay
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We’ve been having so much fun here with our daily activities and seeing so many smiles on our campers faces! ⁠

Christmas in July is always one of our favorite events and we’re so excited to keep the festivities going this weekend. ⁠

Check out our planned activities - link in bio.
...

Hey dog lovers, planning your end of summer camping trip? Bring your furry friend with you! In our latest blog, we’ve compiled 6 do’s and don’ts of “ruff”-ing it (or glamping!) with your pup.⁠

Read the blog now via the link in our bio! Woof!
...

Enjoy endless smiles with never ending fun thanks to our daily activities.⁠

We even have a special treat next Friday for our campers - a giant Christmas stocking giveaway to one lucky boy and one lucky girl! Kiddos will be able to enter their names all week long at the Ranger Station and the two winners will be drawn Friday July 30 at 7pm in the River Rock Pizzeria. ⁠

Campers must be at the park in order to enter. ⁠

Missing out on the fun this time? Click the link in our bio to check out all we have to offer! ⁠

Photo: @everydaybay
...

Before you know it, Labor Day will be here which means a long weekend full of family memories and relaxation!⁠⁠
⁠⁠
Lucky for you, we still have some availability! Book your Labor Day weekend getaway now with link in our bio.⁠

Photo: @haylievic
...

15% OFF a 3-night weekday stay ends TONIGHT! Now is the time to book!⁠

Enter promo code: 3NIGHT at check-out to enjoy 15% off your campsite. Click the link in our bio to view terms and conditions.
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💥 There's only 3 DAYS LEFT to take advantage of our 3-Night Deal! 💥⁠⁠
⁠⁠
Stay 3 weekday nights anytime this season and enjoy 15% OFF your stay! Hurry - this deal expires 7/16.⁠⁠

Click the link in our bio to get the promo code!⁠

Photo: @livin.mivida.ale
...

We're seeing a lot of new faces this year, including folks who are camping for the first time ever, so we thought we’d answer some common camping questions! 🏕 🌭 ☀️ ⁠

Whether you’re a camping novice or long time Jellystone Park™ enthusiast, we’ve got answers in our most recent blog! Link in bio.
...

EXTENDED - one more week to save 15% on a 3-night stay! ⁠

Book a future stay before July 16 and enter code 3NIGHT to save on your weekday getaway. ⁠

Summer isn't complete without a camping trip! Terms and conditions apply, click the link in our bio for details.
...

We’re gearing up for the weekend with some of our amazing attractions like mini golf, Lazer Tag, sports courts, and our personal favorite… our outdoor pool and more! ⁠

What is your favorite attraction? Leave your comment below. ⬇⬇⬇⁠

Check out all we have to offer with the link in our bio.
...

When are you looking to book? We have plenty of mid-week availability for campsites and cabins this month!⁠

You can check certain dates using our online booking tool (link in bio!), or send us a message to help you find a spot!
...

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Extend that holiday feeling and reserve a stay before its too late. ⁠

Book now using these limited-time PROMO codes and SAVE! Link in bio.⁠
...

Wishing all our campers a safe and happy 4th of July! ...

It’s time to slide into your Fourth! We're gearing up for the holiday weekend with not one, but TWO new promo codes! Book a future stay before July 9th to take advantage of these awesome deals. ⁠

Click the link in our bio to learn more about codes SPARKS and 3NIGHT.
...

A stay in our Yakky Doodle Cabin is the perfect way to start your glamping vacation. This cabin comes with a private bedroom, a full bathroom, and sleeps 7 campers. Summer is almost over, what are you waiting for? ⁠

Check out all our ways to stay and begin planning now - link in bio.
...

Summer is going by so fast, don’t miss out on your chance for a family vacation you won’t forget! ⁠

Check out all we have to offer and book your vacation today with the link in our bio. ⁠

Photo: @dora.duty
...

LIMITED TIME DEAL: Bidding farewell to summer can be bittersweet, but we want to help make the summer wind-down sweeter! When you stay at Jellystone Park™ between 8/29/21and 9/3/21, you can enjoy up to 35% OFF your getaway when you book before 8/16.⁠

Stay 5 nights (check-in Sunday, check-out Friday) for 35% OFF ⁠
Stay 4 nights (check-in Sunday or Monday, check-out Thursday or Friday) for 27% OFF. ⁠

This deal won't last forever - book today via the link in our bio!
...

The weather is great, the pool is refreshing, and a vacation is just what we need! ⁠

Get your vacation on the books today - link in bio. ⁠

Photo: @everydaybay
...

We’ve been having so much fun here with our daily activities and seeing so many smiles on our campers faces! ⁠

Christmas in July is always one of our favorite events and we’re so excited to keep the festivities going this weekend. ⁠

Check out our planned activities - link in bio.
...

Hey dog lovers, planning your end of summer camping trip? Bring your furry friend with you! In our latest blog, we’ve compiled 6 do’s and don’ts of “ruff”-ing it (or glamping!) with your pup.⁠

Read the blog now via the link in our bio! Woof!
...

Enjoy endless smiles with never ending fun thanks to our daily activities.⁠

We even have a special treat next Friday for our campers - a giant Christmas stocking giveaway to one lucky boy and one lucky girl! Kiddos will be able to enter their names all week long at the Ranger Station and the two winners will be drawn Friday July 30 at 7pm in the River Rock Pizzeria. ⁠

Campers must be at the park in order to enter. ⁠

Missing out on the fun this time? Click the link in our bio to check out all we have to offer! ⁠

Photo: @everydaybay
...

Before you know it, Labor Day will be here which means a long weekend full of family memories and relaxation!⁠⁠
⁠⁠
Lucky for you, we still have some availability! Book your Labor Day weekend getaway now with link in our bio.⁠

Photo: @haylievic
...

15% OFF a 3-night weekday stay ends TONIGHT! Now is the time to book!⁠

Enter promo code: 3NIGHT at check-out to enjoy 15% off your campsite. Click the link in our bio to view terms and conditions.
...

💥 There's only 3 DAYS LEFT to take advantage of our 3-Night Deal! 💥⁠⁠
⁠⁠
Stay 3 weekday nights anytime this season and enjoy 15% OFF your stay! Hurry - this deal expires 7/16.⁠⁠

Click the link in our bio to get the promo code!⁠

Photo: @livin.mivida.ale
...

We're seeing a lot of new faces this year, including folks who are camping for the first time ever, so we thought we’d answer some common camping questions! 🏕 🌭 ☀️ ⁠

Whether you’re a camping novice or long time Jellystone Park™ enthusiast, we’ve got answers in our most recent blog! Link in bio.
...

EXTENDED - one more week to save 15% on a 3-night stay! ⁠

Book a future stay before July 16 and enter code 3NIGHT to save on your weekday getaway. ⁠

Summer isn't complete without a camping trip! Terms and conditions apply, click the link in our bio for details.
...

We’re gearing up for the weekend with some of our amazing attractions like mini golf, Lazer Tag, sports courts, and our personal favorite… our outdoor pool and more! ⁠

What is your favorite attraction? Leave your comment below. ⬇⬇⬇⁠

Check out all we have to offer with the link in our bio.
...

When are you looking to book? We have plenty of mid-week availability for campsites and cabins this month!⁠

You can check certain dates using our online booking tool (link in bio!), or send us a message to help you find a spot!
...

Only 3 more days before codes 3NIGHT and SPARKS expire! ⁠

Extend that holiday feeling and reserve a stay before its too late. ⁠

Book now using these limited-time PROMO codes and SAVE! Link in bio.⁠
...

Wishing all our campers a safe and happy 4th of July! ...

It’s time to slide into your Fourth! We're gearing up for the holiday weekend with not one, but TWO new promo codes! Book a future stay before July 9th to take advantage of these awesome deals. ⁠

Click the link in our bio to learn more about codes SPARKS and 3NIGHT.
...