Guest Dashboard

 

Welcome to the Jellystone Park™ Guest Dashboard! Here, you’ll have access to all the information you need to have the best vacation ever. We hope your stay at our Camp-Resort exceeds expectations. If you have any concerns during your stay, please visit us at the Registration Station or stop one of our staff members – we would love the opportunity to address them promptly to ensure your experience is nothing short of amazing.

CHECK-IN REMINDER

Campsite check-in/check-out times are 2pm/12pm

Cabin check-in/check-out times are 4pm/11am

Please help us practice social distancing during the check-in process by paying your balance and electronically signing your terms and conditions prior to arrival. You may do so by locating your confirmation email “Your Campspot Reservation Confirmation” > click “hyperlink” > Accept Terms & Conditions

At this time, we are not allowing early access/arrivals (before check-in).


COVID-19

During this uncertain time, we have made several modifications to our operation in order to keep campers safe and maintain social distance – for information on how coronavirus is affecting Jellystone Park™, click here.


Hours of Operation

 

Want to see what time the pool opens? How about when you can do a little shopping at the Ranger Station? View all of our hours for activities, amenities, and facilities here!

Hours are for January 21 – 28. Visiting us at a later date? Check back for updates!

  • Registration Station
    SUN – THURS: 9AM – 5PM, FRI
    : 9AM – 8PM, SAT: 9AM – 5PM
  • Ranger Station
    SUN, MON, & THURS: 9AM – 6PM, TUES & WED: CLOSED, FRI & SAT: 9AM – 9PM
  • Cartoon Café
    CLOSED FOR WINTER
  • Pub & Pizzeria
    FRI, SAT: 4PM – 9:30PM
  • Outdoor Pools
    CLOSED
  • Indoor Pool
    DAILY: 9AM – 12PM, 12:15PM – 2:15PM, 2:30PM – 4:30PM, 4:45PM – 9PM
  • Water Zone 
    CLOSED
  • Water Slides
    CLOSED
  • Gem Mining
    SUN & MON: 9AM – 6PM, TUES: CLOSED, WED: 12PM – 9PM, THURS: 9AM – NOON, FRI & SAT: 9AM – 9PM
  • Mini Golf
    DAILY: 9AM – DUSK
  • Lazer Tag
    SAT: 8PM – 8:30 PM (*Advanced sign up required.)
  • Fitness Center
    DAILY: 9AM – 12PM, 12:15PM – 2:15PM, 2:30PM – 4:30PM, 4:45PM – 9PM
  • Rec Hall
    FRI: 4:30PM – 11PM, SAT: 9AM – 11PM, SUN: 9AM – 1PM
  • Jumping Pillow
    DAILY: 9AM – DUSK
  • Laundry
    DAILY: 9AM – 8PM
  • Comfort Stations
    DAILY: 8AM – 9PM
  • Disc Golf
    DAILY: 9AM – DUSK
  • Arcade Alley
    SUN – THURS: 9AM – 9PM, FRI & SAT: 9AM – 10PM
  • Sports Courts
    DAILY: 9AM – DUSK
  • Playgrounds
    DAILY: 9AM – 8PM

 

*All hours & activities are subject to change.


Daily Activities

Check out all the exciting events we have planned during your stay by scrolling below or download the Jellystone Park™ app!


On-Site Dining

Stop by the River Rock Pub & Pizzeria for a drink or delicious brick oven pizza! At the Cartoon Café, enjoy a variety of food items such as tacos, burgers, pulled pork, and more!

 

View our on-site dining menus here.


Guidelines & Availability for Amenities/Facilities

As a healthy guest, please follow these general guidelines:

  • Wash your hands with soap and water or alcohol-based hand sanitizer frequently.
  • Practice social distancing by maintaining at least 6 feet distance from others.
  • Due to the executive order by the Governor of the State of Texas, masks are required in public buildings and when within 6 feet of others.

Guidelines & important information for our amenities & facilities: 

  • Ranger Station (Store) is open. Ice cream is available at the store. 20 people are allowed in the store at a time. Guests must follow social distancing guidelines both inside and outside of the Ranger Station.
  • Reservations (Registration Station) is open. 3 people are allowed in the reservations at a time (limit 1 person per family). Guests must follow social distancing guidelines both inside and outside of the Registration Station.
  • The Guadalupe River is open. Guests must follow social distancing guidelines.
  • All water amenities are open and the number of guests will be limited per government guidelines. If capacity is reached, you will have to wait until there is space. The entrance to the right of the Ranger Station (store) will be the only place to enter/exit so we can monitor the capacity. Guests must follow social distancing guidelines both inside and outside the pool areas. Please only use one chair per person and do not move around. We sanitize all chairs and tables between use and this will minimize the amount of sanitizing that is necessary.
  • Cartoon Café is open for take-out and limited dine-in seating. Call or text (830) 460- 3277 to order your food. Please maintain social distancing in any lines!
  • The River Rock Pub & Pizzeria is open for take-out and limited dine-ins eating. Call or text (830) 460-3277 to order your food. Please maintain social distancing in any lines!
  • Amenities such as gem mining and mini golf are open with enhanced sanitizing procedures and social distancing guidelines.
  • The jumping pillow and Jump Pad are open with restrictions – limited to 10 jumpers (Jump Pad) and 4 jumpers (jumping pillow) at a time.
  • The sports courts are open with social distancing guidelines. Guests must bring their own equipment.
  • Activities such as horseshoes and disc golf are available, but guests must bring their own equipment. Limited to 4 people at a time.
  • Lazer Tag is open select days/times with enhanced sanitizing procedures and social distancing guidelines.
  • Playgrounds are open with social distancing guidelines.
  • Arcade Alley is open with restrictions and enhanced sanitizing procedures.
  • Comfort Stations (restrooms) are open with restrictions.
  • Laundry Facilities are open with restrictions.
  • The Fitness Center is open select days/times. Limited to 2 people at a time.
  • Linen rentals are available.
  • Golf Cart Rentals are available (with proper cleaning procedures in place after each use). Please visit reservations for more information.
  • Take-out activities such as coloring pages and scavenger hunts are available at the Ranger Station (store).

Camp-Resort Map

Check out our map so you can get to and from all of our awesome amenities! Print at home here!

TV Guide

Time to get cozy with your favorite shows!

Add-On Instructions

Need a little help with your amenity? Here are some instructions! If you need additional assistance, feel free to stop by the Registration Station!

 

Golf Carts

    1. Make sure the brake is locked before inserting the key.

    2. Put the key in the ignition and turn the key to the right until it is in the ON position. Note: You will not hear the golf cart engine come on, most golf carts are quiet. If you turn the key all the way to the right, the head lights will illuminate. However, just one click to the right is necessary for day use.

    3. Put the golf cart in the forward “F” position. The reverse “R” position is to go backwards and this will make a loud beeping noise.

    4. Press down on the brake to unlock the brake before pressing the gas, then slowly press down on the gas. It is important that you do not slam on the gas, because golf carts start out at their full acceleration and they will jerk you.

    5. Drive with caution and remember that our max speed is 5MPH. Watch out for turns, because golf carts are easy to lose control or flip over.

    6. To stop the golf cart you will want to gradually press down on the brake until you hear it lock in place. It is critical that the brake is locked in place otherwise the golf cart will not remain parked.

    7. Take the key out when you are not operating the golf cart.

AC/Heating

  1. Press the ON/OFF button to power the back unit on/off first. Then, make sure both units are on/off.

  2. Use the MODE button to select cooling or heating. Both units have to be concurrently on cooling or heating.

  3. Select the FAN button to adjust fan speed (auto, low, medium, or high).

  4. Use the arrow buttons to adjust temperature (do not turn below 72 degrees).

Hill Country Cottages & Boo Boo™ Bungalows:

  1. Use remote (there is a delay) to turn ALL registers on/off.

  2. Use the MODE button on the BACK UNIT to select the snowflake (cooling) or the sun (heating). There will be a delay & all units must be set on the same function (either all cooling or all heating). If set differently, the registers will shut down and you will receive an ERROR code. Should this happen, turn all registers off for 5 minutes. Turn on the back bedroom unit to the required setting first, then turn on the rest of the registers.

  3. Select TURBO to cool or heat the cabin more quickly.

  4. Please do not touch the timer buttons and/or light button.

  5. There is a laminated copy of the instruction on the counter with the remote.

Cozy Cabins:

  1. You will find the heater switch on the wall next to the left or right side of the bed.

On-Demand Hot Water Heater

Hill Country Cottages:

  1. ON switch can be found by the kitchen sink. Check bedroom closet to ensure the display reads 120 on the unit.

  2. Turn on hot water to a strong, constant flow. There will be a delay before the hot water comes out of the faucet.

  3. If you turn on the sink while using the shower, there will be a temporary loss of hot water.

Gas Oven

  1. Press BAKE button and select desired temperature.

  2. It will take 5-7 minutes for the oven to light and begin heating.

  3. Oven will BEEP once it has reached desired temperature.

  4. To BROIL, use the same procedure.

Important Information Regarding Your Stay

  • Quiet hours are 10PM – 8AM (Sun – Thurs) and 11PM – 8AM (Fri & Sat).
  • Check-out is by 11AM for cabins and 12PM for campsites.
  • While at the park, make sure that a car tag is visibly displayed in all vehicles.
  • Wristbands must be worn during your stay.
  • Max 10 people per site.
  • No day camp passes available.
  • No visitors are allowed at your site.
  • Bear Visits are not available.
  • At this time, we are not allowing early access/arrivals (before check-in).
  • For your convenience, curbside trash pick-up is available daily at 9:30AM & 4:30PM. Please do not leave bagged garbage out overnight.

  • Firewood and ice are available for purchase at the Ranger Station.
  • At the end of your stay our housekeeping staff will clean your cabin and prepare it for our next guest. Before you depart, please wash any dirty dishes, put any items moved back in their original location, and bag your trash and set it outside. Guests will be charged a minimum of $150 if the cabin is excessively dirty and requires extra cleaning.

  • Please help us conserve energy by turning off both outside and inside lights when they are not needed. When using AC/heating in the cabins, please close doors and windows.

  • A fire ring has been provided so you can enjoy a campfire. Help us keep the park clean and protect the environment by not moving your fire ring. You will be charged $25 if the fire ring is moved. Additionally, campfires must be monitored at all times.

  • The furniture inside the cabins has been designed for indoor use. We ask that you do not take the furniture outdoors.

  • In order to provide a healthy environment for all of our guests, we prohibit smoking in all cabins. Guests will be charged an additional $250 cleaning fee if it is discovered that someone has been smoking in a cabin.

  • Each cabin has been equipped with items to make your stay more enjoyable. We ask that you care for these items and leave them in the cabin when you depart. Guests will be charged for items that are damaged or are removed.

  • We welcome furry friends in the cabins that have been designated “pet friendly.” For the health of other guests, we prohibit pets in all other cabins. Guests may be charged an additional $250 cleaning fee if it is discovered a pet has been in a non-pet friendly cabin.

Contact & Local Health Care Providers

Have a question or concern during your stay? Stop by the Registration Station. In the case of life threatening emergencies, dial 911. *Please notify the Camp-Resort staff if you call 911 so we can assist in getting emergency personnel to the correct location in the park.

 

  • Registration Station: (830) 460-3262
  • Park After Hours Emergency Line: (830) 955-0221

 

Local Health Care Providers:

  • Peterson Regional Medical Center

    551 Hill Country Drive, Kerrville (4.6 miles)

    (830) 896-4200

  • Walgreens Pharmacy

    624 Jefferson St, Kerrville (5.1 miles)

    (830) 792-6557

  • Hill Country Dental Associates

    710 Hill Country Dr #1, Kerrville (4.8 miles)

    (830) 257-3000

  • Texas State Optical

    500 Juntion Hwy, Kerrville (3.3 miles)

    (830) 257-6336

Booking and changing your travel

BOOK A FUTURE STAY
Having a great time and want to start planning your next vacation to our Camp-Resort? Head over to our Ways to Stay section to check out our variety of cabins and campsites! When you’ve found the perfect one, simply click “Book Now”!
RULES & POLICIES
Please read our Cabin Rules and Policies here and our Campsite Rules and Policies here.

THE LATEST FROM THE BLOG

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☑️ Follow @northgateresorts and @jellystoneparkguadaluperiver⁠
☑️ Tag a friend in the comments and tell us why you love camping.⁠

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Click the link in bio to learn more.
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Click the link in our bio to view all of our cabins types!
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Book your stay today - link in bio.
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Click the link in our bio to book the best vacation ever.
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Click the link in our bio to learn about the rare astrological event happening tonight!
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Book your stay today - link in bio.
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Link in bio to learn more.
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Don't miss out on all the holiday activities here at Jellystone Park™ this season!
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Join in on all the Christmas fun this year at Jellystone Park™. 🎄🎁🎅🏼 Decorate your site or cabin for the chance to win a $100 giveaway voucher, meet with Santa, or enjoy all of our many holiday themed activities! ⁠

Click the link in our bio for a detailed schedule of our events.
...

Here at Jellystone Park™ we have cabin options for everyone. Spend this holiday season in comfort! ⁠

Book your stay today - link in bio.
...

Dreaming of the perfect holiday? Cozy up and make long lasting memories in one of our cabins! 🎁🎄Spots are filling up fast - book today! Link in bio. ...

Snow, rain, or shine there's always a reason to smile here at Jellystone Park™. No matter the weather we always have fun activities for all! ...

From a new fun dog park, more luxury cabins, to our new event tent, there's plenty to look forward to this year at Jellystone Park™ Guadalupe River! Click the link in our bio to read all about them and the plans we have for 2021! ...

GIVEAWAY 🎉 – our 2021 Resort Guide was just released, and we want to help one lucky camper & a friend get their vacation planning started! Here’s all you need to do for a chance to win $100 for both you and a friend to our Camp-Resort!⁠

☑️ Follow @northgateresorts and @jellystoneparkguadaluperiver⁠
☑️ Tag a friend in the comments and tell us why you love camping.⁠

It’s that easy! Comment as many times as you’d like for multiple entries! Contest ends Sunday, 1/17 at 11:59pm EST and the winner will be announced Monday. See our website (jellystoneguadalupe.com/contest-terms) for giveaway terms and see the link in our bio for a digital version of the guide!
...

Have fun all winter long by booking an extended stay here at Jellystone Park™! With activities for everyone, you’ll never hear the words “I’m bored”. ⁠

Click the link in bio to learn more.
...

Book a Jellystone Park™ vacation and snuggle up in our Cozy Cabins! These cabins are cute, comfortable, and sleep up to 4 people. ⁠

Click the link in our bio to view all of our cabins types!
...

Riding into weekend here at Jellystone Park™! ...


Start 2021 off on the right foot by booking a vacation at Jellystone Park™. Enjoy all the comforts of home in one of our premium cabins or spacious RV sites and have endless fun with our many attractions! ⁠

Book your stay today - link in bio.
...

Happy New Year to our amazing campers! We can’t wait to show you what we have planned for 2021! ❤️🎉⁠ ...

Although Christmas is over, you can still treat yourself to a vacation at Jellystone Park™. Choose from one of our many cabins and enjoy all of our amazing attractions! ...

Happy Holidays from everyone here at Jellystone Park™. ❤️🎁🎄However you and your family spend your holiday season, we hope it is filled with love, laughter, and joy! ⁠ ...

Christmas is a few short days away but there’s still time to give the gift of experience! A vacation to Jellystone Park™ won’t fit under the tree but will leave lasting memories with your loved ones! ⁠

Click the link in our bio to book the best vacation ever.
...

Happy First Day of Winter! ❄️We may not have snow, but there are still some magical things taking place in our winter sky. 🌟⁠

Click the link in our bio to learn about the rare astrological event happening tonight!
...

Beautiful RV Sites await you this Christmas here at Jellystone Park™! ...

Sleep up to 7 people in our Yogi Bear™ Cabins. These darling cabins are equipped with a full kitchen and room for everyone. ⁠

Book your stay today - link in bio.
...

Looking for a place to call live this winter? Make Jellystone Park™ your home base! Enjoy all of our amenities and attractions, spend time in the warm Texas air, and make new memories with loved ones! ⁠

Link in bio to learn more.
...

Santa Claus is coming to town! 🎅🏼⁠

Don't miss out on all the holiday activities here at Jellystone Park™ this season!
...

Join in on all the Christmas fun this year at Jellystone Park™. 🎄🎁🎅🏼 Decorate your site or cabin for the chance to win a $100 giveaway voucher, meet with Santa, or enjoy all of our many holiday themed activities! ⁠

Click the link in our bio for a detailed schedule of our events.
...

Here at Jellystone Park™ we have cabin options for everyone. Spend this holiday season in comfort! ⁠

Book your stay today - link in bio.
...

Dreaming of the perfect holiday? Cozy up and make long lasting memories in one of our cabins! 🎁🎄Spots are filling up fast - book today! Link in bio. ...